At Carolina Trust, we pride ourselves in living out the motto, "Putting People Ahead of Profits." To us, this isn't just a tagline for billboards and commercials; it is a service model that we strive to implement through each and every interaction with our members.
As a not-for-profit financial cooperative, we are in business solely to serve. We treat our members like family and take care of their financial needs as if they were our own.
Recently on Living Local Carolina, we had the opportunity to sit down with Carolina Trust Members, Lance and Christy O'Connor. The O'Connors were First-Time Homebuyers who had previously experienced difficulty trying to get a mortgage with another lender. Their experience left them pretty discouraged about purchasing a home for their family. They were referred to Carolina Trust by their realtor, and were hopeful that we could help.
Connie Thompson, VP Mortgage Operations, greeted the O'Connors with open arms and welcomed them into the CTFCU family. She not only got them into their dream home but also made the process super easy with our no sweat mortgage service guarantee.
Check out the O'Connor's Living Local Carolina segment below:
